What payment methods do you accept?
We accept cash, debit, e-transfer, cheque, Visa or Mastercard.
When is my balance due?
Your balance for the reservation is due on or before your arrival date. It can be paid on line thru the confirmation email you should have received from our booking platform, by calling our office to process the payment, or in person at the time of check in.
What deposit is required to book?
A deposit is required at the time of booking, and the amount varies by accommodation type. Cottages and Stay-in-Place RV rentals require a $250 deposit, and full-service RV Sites / marina require a $50 deposit. You can see the deposit and cancellation terms on the Rates page and the Resort Policies page respectively.
How much does a Stay-in-Place RV cost per night?
Nightly rates for our Stay-in-Place RVs vary by season. Please see our Rates page for current pricing.
What are your rates?
Rates vary by season and accommodation type. Please see our Rates page for current pricing broken down by accommodation type and season.
What is the minimum age to rent, and can someone under 19 reserve a cottage or RV site?
Guests must be at least 19 years old to rent a cottage, Stay-in-Place RV, or RV Site. An adult must make the reservation and be present on site throughout the stay.
Can I make a reservation by phone?
Our reservations are handled online through our online booking platform, Campspot, and our team is available by phone at 1 250 337-5600 if you would like help planning or booking your stay. To access the booking platform, please review our key policies where a link to the booking platform is provided.
Is there a minimum stay?
Minimum stays vary by accommodation type and season. Our Stay-in-Place RV rentals have a three-night minimum in peak season and a two-night minimum in the shoulder / low season. Our cottages require three nights in peak season, two nights in the shoulder / low season (but three on long weekends), and two nights in the…
Which sites have sundecks, and how do I tell from the booking map?
All of our Stay-in-Place RV sites have decks – you can check the full site details on the Stay-in-Our RV’s page or when you are selecting a site through our online booking platform, Campspot. Similarly, all cottages have decks, and you can see the full details of what’s included for each cottage on the Our…
Can I request a specific site or unit?
Yes, during the online booking process you will select your preferred site or unit for your stay. To view available sites or units, view our key policies and then proceed to our online booking platform to view availability of individual sites. You may also contact office at 1 250-337-5600 for assistance in your booking.